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On a Microsoft account, two-step verification (also known as 'two-factor authentication,' '2FA,' or 'multi-factor authentication') is a feature that adds a second step of verification to increase security to make it more difficult for malicious individuals to gain access to your account.
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If someone gets ahold of your password, without the second form of authentication, it'll be almost impossible to access your account.
- 2020-4-4 Specify true to allow user logon without completing two-factor authentication if the Duo Security cloud service is unreachable or false to prevent user logon when Duo is unreachable. Should bypass 2FA when using smartcard: Specify true to permit smart card logon as an alternative to Duo authentication after successful submission of primary.
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If you're using a Microsoft account, you can use three ways to enable two-step verification, including using an alternative email, phone number, and you can even use the Microsoft Authenticator app. Once the security feature is enabled, every time you sign in from a new location or new device with a password, you'll need to confirm a security code to validate that you're, who you say you are.
In this Windows 10 guide, we'll walk you through the steps to set up two-step verification on your Microsoft account to add an extra layer of security to prevent unauthorized access to Outlook, OneDrive, Office 365, Xbox Live, and other services.
ITS supports the Microsoft-based applications as these are guaranteed to work with the Microsoft modern authentication and 2FA. For additional information about application support with Duo and Office 365, visit Duo's Guide to Office 365 mail client behavior when using Basic and Modern Authentication with Duo.
How to enable two-step verification on Microsoft account
To enable two-step verification on your Microsoft account, use these steps:
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Important: Before proceeding, it's crucial to have multiple pieces of contact security information to prevent getting locked out of your account. If you need to update your security information, use the steps below and then continue setting up the feature.
- Open your Microsoft account online.
- Sign-in with your credentials.
- Click the Security tab.
- Click the Two-step verification option on the top of the page (or click the More security options button on the page).Source: Windows Central
- Under the 'Two-step verification' section, click the Set up two-step verification link.Source: Windows Central
- Click the Next button.Source: Windows Central
- Click the Print code option.Source: Windows CentralQuick tip: It's important to save this recovery code in a secure location. Otherwise, if you're no able to complete the security challenge, if you don't have this code, you won't be able to reaccess the account for a least 30 days.
- Select the Save as PDF option.Source: Windows Central
- Click the Save button.
- Select the folder location.
- Specify a descriptive name for the file.
- Click the Save button.
- Click the Next button.
- (Optional) If you sync your Outlook.com app with an Android, iPhone, or BlackBerry phone, click on the page to display the steps to set up the device with an app password.Source: Windows Central
- Click the Next button again.
- Click the Finish button.Source: Windows CentralAfter the tool finishes installing the updates, Windows Update should work normally again.This should hopefully become a bit easier in the future. In October 2016, Microsoft that it was making changes to the way Windows 7 and 8.1 are “serviced”, or updated. It will also begin combining previous updates into a monthly update rollup. Microsoft plans to release fewer small updates and more bundles of large updates. Microsoft office update stuck mac. It depends on the speed of your Internet connection and how fast Microsoft’s download servers are for you.After the updates are done downloading, open the “client” folder in the WSUS Offline folder and run the UpdateInstaller.exe application.Click “Start” to install the downloaded updates. If it’s a fresh install of Windows 7, there will be a lot of updates, so this may take quite a while.
- Specify your password.
- Click the Sign in button (if applicable).
Once you complete the steps when trying to log in on an unrecognized device, you'll receive a security code in your email account or phone to confirm that you're the one trying to sign-in adding an extra layer of security.
How to add security info for two-step verification
When enabling two-step verification, every time you sign-in, you'll be prompted a second form of authentication. Also, if you forget your password, you'll need two contact methods to regain access to your account. This means that before enabling two-step verification, you have to make sure that you have a least three secondary contact information, which can be a mix of emails or phone numbers.
To add security information to your Microsoft account, use these steps:
- Open your Microsoft account online.
- Sign-in with your credentials.
- Click the Security tab.
- Click the Update my info button.Source: Windows Central
- Click the Add security info link.Source: Windows Central
- Use the 'Verify my identity with' drop-down menu, select the An alternative email address option, for example. (Or you can also add a phone number.)Source: Windows Central
- Click the Next button.
- Confirm the code you received in the alternate email.Source: Windows Central
- Click the Next button.
After you complete the steps, every time you try to sign in, when two-step verification is enabled, you can complete the security code using the contact methods you added on the account.
How to set up Authenticator app for two-step verification
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In the case that you don't want to deal with emails, phone calls, or text, you can use the Microsoft Authenticator app to sign in without the need to use a password.
The Authenticator app is available for Android and iOS. In the steps below, we'll show you the instructions to set up the app on an Android device, but the process is similar for iOS devices.
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To set up the Authenticator app, use these steps:
- Open Google Play Store.
- Search for Microsoft Authenticator app.
- Tap the Install button.
- Open the app.
- Tap the Add personal account button.Source: Windows Central
- Sign in with your Microsoft account details.
- Click the Next button.
- Click the Got it button.
After you complete the steps, when signing in to your account, you'll receive a notification on your phone to approve and continue the login automatically.
How to create an app password for two-step verification
If you're using a device or an app that doesn't support two-step verification, then you'll need to create an app password.
To create an app password, use these steps:
- Open your Microsoft account online.
- Sign-in with your credentials.
- Click the Security tab.
- Click the More security options button on the page.Source: Windows Central
- Under the 'App passwords' section, click the Create a new app password link.Source: Windows Central
- Use the generated password on the app or device that doesn't support a security code.Source: Windows Central
Once you complete the steps, the app or device should be able to access your account while two-step verification is enabled.
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How to disable two-step verification on Microsoft account
In the case that you no longer need to use the security feature, you can disable it to revert the settings to use the less secure one-step verification.
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To disable two-step verification, use these steps:
- Open your Microsoft account online.
- Sign-in with your credentials.
- Click the Security tab.
- Click the More security options button on the page.Source: Windows CentralApr 12, 2011 In the Office 2011 SP1 Update (14.1.0) volume window, double-click the Office 2011 SP1 Update (14.1.0) application to start the update process, and then follow the instructions on the screen. If the installation finishes successfully, you can remove the update installer from your hard disk.
- Under the Two-step verification section, click the Turn off two-step verification link.Source: Windows Central
- Click the Remove option.Source: Windows Central
After you complete the steps, you'll continue to receive security codes from time to time, and when Microsoft detects a security risk on your account.
In addition to disabling the feature, you may also need to update the password on those apps and services you configured with an app password.
More Windows 10 resources
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:
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Best Effort Support Only | This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?. |
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